Frequently Asked Questions

General Questions

What is HR Quizzes, and how can it benefit my organisation?

HR Quizzes provides purpose-built, interactive quizzes to streamline processes, enhance training, and assess employee skills. They are designed to increase retention, improve engagement, and provide actionable insights through real-time reporting.

What types of quizzes does HR Quizzes offer?

HR Quizzes offers a variety of quizzes tailored to meet specific HR needs and company goals. These quizzes are customisable to fit your organisation’s unique requirements.

How are HR Quizzes different from other online quiz services?

HR Quizzes specialises is customisation, ensuring quizzes align with your organisation’s values, goals, and industry requirements. We handle setup, provide real-time reporting, and offer participant support, making the process hassle-free for HR departments.

Can HR Quizzes be customised for my specific company needs?

Absolutely! We tailor quizzes to reflect your organization’s values, goals, and industry requirements, ensuring they meet your exact specifications.

What is the format of the quizzes provided by HR Quizzes?

All HR Quizzes are multiple-choice, consisting of 10 questions each. They are designed to be quick, engaging, and informative, with instant feedback for participants.

Usage and Setup

How do I get started with HR Quizzes?

etting started is simple. Schedule a brief call with our team to outline your needs. We handle the setup and deliver the quizzes for your final review and approval.

What is included in the free trial, and how long does it last?

The free trial includes one custom quiz and full access to our reporting tools for 30 days. There are no obligations or hidden fees.

Do the quizzes require usernames or passwords for participants?

No, participants only need their first and last name along with a unique code to access the quizzes, eliminating the need for usernames or passwords.

How much involvement is required from our HR team to set up the quizzes?

Minimal involvement is needed. After an initial consultation and a follow-up call, we handle the entire quiz creation process.

What kind of technical support is available for quiz participants?

We offer online chat support from 8:00 am to 8:00 pm, Monday to Friday, to assist participants with any technical issues or quiz-related questions.

Features and Reporting

What kind of reporting does HR Quizzes provide?

HR Quizzes offers real-time reporting, allowing you to track individual and group performance, identify knowledge gaps, and gain actionable insights.

Can I track individual and group performance through HR Quizzes?

Yes, our reporting tools display individual scores, group performance metrics, and highlight areas needing improvement. Reports can also be downloaded as CSV files.

How do the quizzes provide instant feedback?

Each question includes immediate feedback with the correct answer and a helpful comment, reinforcing learning and improving retention.

How can HR Quizzes support compliance training?

Each question includes immediate feedback with the correct answer and a helpful comment, reinforcing learning and improving retention.

Can quizzes highlight specific knowledge gaps?

Yes, by analyzing performance data, HR teams can pinpoint areas where employees need additional support or training.

How are monthly reports provided?

At the end of each month, we email detailed individual and group performance reports for every quiz played during that period.

Costs and Payments

What is the pricing structure for HR Quizzes?

Our pricing includes £60 for a 10-question quiz setup, £20 for amendments, and £2.00 per quiz played. Monthly invoices are issued with a 30-day payment term.

Are there any additional costs beyond the quiz setup fee?

Aside from setup fees, the only costs are for amendments and quiz plays. All reporting and support features are included in the standard pricing.

What payment terms does HR Quizzes offer?

We provide monthly invoices with a 30-day payment period.

Are bulk discounts available for quiz setups or plays?

Bulk discounts can be discussed based on the volume of quizzes or frequency of usage. Contact us for a tailored quote.

How can I pay for the service?

Payment can be made via bank transfer or other methods agreed upon during setup. Details are included in our invoices.

Security and Privacy

How is data collected during quizzes stored and used?

Data is stored securely and used solely for reporting purposes. It is retained for one year before being deleted and is never shared with third parties.

Are quiz results shared with third parties?

No, results are exclusively shared with the commissioning client and are not disclosed to any third party.

What steps are taken to ensure participant anonymity?

Anonymous quizzes are designed to prevent any identifying information from being collected, ensuring participants feel safe sharing their true thoughts.

How does HR Quizzes comply with GDPR and data protection regulations?

We strictly adhere to GDPR standards, ensuring data is processed lawfully, transparently, and securely.

Can participants request their data to be deleted?

Yes, participants can request data deletion at any time through the HR department managing the quiz.

Support and Assistance

What support is provided for HR departments using the platform?

Our team offers ongoing support, including real-time reporting assistance, technical troubleshooting, and guidance on customizing quizzes to meet your needs.

What should I do if I encounter issues while using HR Quizzes?

Contact our support team via chat or email (admin@hrquizzes.com) for prompt assistance. We’re available during business hours to resolve any issues. If you have any issues outside of business hours feel free to ask our friendly QuizBot for help in the chat.

How can I provide feedback about the service?

Feedback can be shared through our support channels or during follow-up consultations. We value customer input to improve our offerings.

Are there resources to help participants get started with quizzes?

Yes, we provide clear instructions and guides to ensure participants can access and complete quizzes with ease.

What are the hours of technical support availability?

Support is available Monday to Friday, from 8:00 am to 8:00 pm.

Interview Quizzes

What are interview quizzes, and why are they effective?

Interview quizzes provide focused assessments that evaluate candidates’ skills, expertise, and judgment, ensuring a more objective and efficient hiring process.

How can interview quizzes improve the candidate selection process?

By standardizing evaluations, interview quizzes help identify the most qualified candidates and eliminate potential bias in hiring decisions.

Can interview quizzes assess role-specific technical skills?

Yes, we can design quizzes to test skills like proficiency in software tools, industry-specific knowledge, and situational problem-solving.

How are interview quizzes administered during the hiring process?

Quizzes can be used pre-interview for screening or during interviews to provide real-time insights into a candidate’s strengths and weaknesses.

Are interview quizzes customizable for different job roles?

Absolutely. Each quiz is tailored to match the competencies and skills required for specific roles within your organization.

Onboarding Quizzes

What is the purpose of onboarding quizzes?

Onboarding quizzes ensure new hires understand key company policies and procedures, reinforcing their learning and boosting their confidence in their new role.

How do onboarding quizzes improve the onboarding process?

They provide structured assessments that identify knowledge gaps, ensure understanding, and allow HR to address any concerns early on.

What topics can onboarding quizzes cover?

Topics include company culture, compliance requirements, team communication, product knowledge, and other essential training areas.

How do onboarding quizzes support new employees?

Quizzes provide instant feedback, helping new hires learn and retain key information while gaining confidence in their abilities.

Are onboarding quizzes easy for new hires to use?

Yes, they require only a unique code and the participant’s name, eliminating the need for complex login credentials.

Compliance Quizzes

Why are compliance quizzes important for businesses?

Compliance quizzes ensure employees understand essential regulations, reducing legal risks and fostering a culture of accountability.

What topics are typically covered in compliance quizzes?

Topics include health and safety, data protection, workplace ethics, anti-harassment policies, and industry-specific regulations.

How do compliance quizzes make training more engaging?

By breaking down complex rules into manageable, interactive segments, they make learning less daunting and more enjoyable.

Can compliance quizzes be updated to reflect new regulations?

Yes, we offer lifetime updates to ensure quizzes remain compliant with the latest legal and regulatory changes.

How do compliance quizzes benefit HR departments?

They provide actionable insights through detailed reporting, enabling HR teams to address compliance challenges effectively.

Exit Quizzes

What are exit quizzes, and how do they work?

Exit quizzes are structured assessments that collect feedback from departing employees, offering insights into their experiences and reasons for leaving.

How do exit quizzes differ from traditional exit interviews?

Exit quizzes are quicker and less confrontational, providing employees a chance to share candid feedback anonymously if needed.

What kind of insights can exit quizzes provide?

They help identify trends like reasons for turnover, dissatisfaction with management, or gaps in training programs.

How can exit quizzes improve employee retention?

By analyzing feedback trends, HR can make informed changes to address recurring issues and enhance workplace satisfaction.

Are exit quizzes easy for employees to complete?

Yes, they are designed to be quick and straightforward, taking only a few minutes to complete while delivering valuable insights.

Anonymous Quizzes

What is the purpose of anonymous quizzes?

Exit quizzes are structured assessments that collect feedback from departing employees, offering insights into their experiences and reasons for leaving.

How can anonymous quizzes improve workplace culture?

Yes, they are designed to be quick and straightforward, taking only a few minutes to complete while delivering valuable insights.

What topics can anonymous quizzes cover?

Topics include employee satisfaction, training effectiveness, workplace policies, and feedback on organizational changes.

How are anonymous quizzes kept confidential?

No identifying information is collected, ensuring participants feel secure and willing to share their true opinions.

How do HR departments use the results of anonymous quizzes?

Results provide actionable data that HR can use to address concerns, improve policies, and make informed decisions about workplace improvements.