Bar Staff Compliance

Bar Staff Compliance

Knowing your Bar Staff are on the same page makes a big difference Ensuring your bar staff stay compliant and confident means covering key areas of hospitality safety and service. These 50 essential questions test knowledge in licensing laws, health & safety,...
Smart Sales Staffing

Smart Sales Staffing

Where Knowledge Meets Customer Service Ensuring your sales team stays sharp involves covering all aspects from hiring to sales performance. These 50 essential questions help evaluate knowledge in areas such as interviewing, onboarding, compliance, anonymous feedback,...
Smart Bar Staffing

Smart Bar Staffing

Where Knowledge Meets Hospitality Keeping your bar team sharp means covering everything from hiring to compliance. These 50 key questions help assess knowledge across interviewing, onboarding, compliance, anonymous feedback, and exit procedures. How well does your...
“I Dunno – No Idea”

“I Dunno – No Idea”

Onboarding Shop Assistants How do you feel about a shop when you ask an assistant for directions to the nearest public toilets and they say, ‘I dunno’? What about when you ask if the shop sells stamps and they reply, ‘No idea’? Worse still, what if all you get is a...
From Zero to Hero

From Zero to Hero

Checklist for Onboarding Shop Assistants Every retail hero starts with a checklist! From stockroom essentials to stellar customer service, the right onboarding checklist turns new hires into confident pros in no time but… Creating an onboarding program for new hires...