by Colin King | Jan 28, 2025 | Human Resources
Where Knowledge Meets Customer Service Ensuring your sales team stays sharp involves covering all aspects from hiring to sales performance. These 50 essential questions help evaluate knowledge in areas such as interviewing, onboarding, compliance, anonymous feedback,...
by Colin King | Jan 21, 2025 | Human Resources
Where Knowledge Meets Hospitality Keeping your bar team sharp means covering everything from hiring to compliance. These 50 key questions help assess knowledge across interviewing, onboarding, compliance, anonymous feedback, and exit procedures. How well does your...
by Colin King | Jan 6, 2025 | Human Resources
Are You Going to Bore Me? HR’s secret weapon is NOT another meeting, and it’s definitely not a 50-page manual – it’s quizzes! If you haven’t tapped into their potential yet, you’re missing out. Bonus? They’ll expose who actually read the policy memo (spoiler:...
by Colin King | Dec 25, 2024 | Human Resources
A Record in My Neck of the Woods I have spent my life working in small organisations where the bookkeeper keeps a close eye on things. An overspend of £10.00 on coffee during a month has been cause for raised eyebrows; a missing invoice for a £7.99 purchase on Amazon...
by Colin King | Nov 3, 2024 | Human Resources
It’s Not Just About the Questions In the world of quizzes, it’s easy to focus entirely on the questions. After all, the essence of a quiz is in the knowledge and skills it aims to assess or reinforce. But what about the experience of the quiz-taker? Quizzes are...
by Colin King | Oct 30, 2024 | Human Resources
Not All Quizzes Are Created Equal If you’re in HR, you probably recognize quizzes as a secret weapon. Need to make sure everyone’s up to speed on compliance? Quiz them! Want to break the ice without breaking spirits? Quiz them! But then comes the big question: what...
