HR Secret Weapon

HR Secret Weapon

Are You Going to Bore Me? HR’s secret weapon is NOT another meeting, and it’s definitely not a 50-page manual – it’s quizzes! If you haven’t tapped into their potential yet, you’re missing out. Bonus? They’ll expose who actually read the policy memo (spoiler:...
Bartender Beginnings

Bartender Beginnings

Bar Staff Onboarding Every great bartender starts somewhere! With the right onboarding, your new hires will be shaking, stirring, and serving with confidence in no time. The wave of recent negative publicity about companies failing to implement “Ask for Angela”...
Ask for Angela

Ask for Angela

Saying "I Didn't Know" Simply Isn't Good Enough The “Ask for Angela” initiative, introduced in 2016, provides a discreet lifeline for individuals feeling unsafe in bars or clubs by enabling them to seek help by asking staff for “Angela.” However, recent national media...
A 1,600% Overspend

A 1,600% Overspend

A Record in My Neck of the Woods I have spent my life working in small organisations where the bookkeeper keeps a close eye on things. An overspend of £10.00 on coffee during a month has been cause for raised eyebrows; a missing invoice for a £7.99 purchase on Amazon...
How Not to CEO

How Not to CEO

Lessons from Life! Samuel Levenson told us that “You must learn from the mistakes of others. You can’t possibly live long enough to make them all yourself”.  With that in mind, here are a few mini stories from my journey. 1. Not Getting a Good Education...